Shipping & Return Policies
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2 business days of receipt. Higher than normal volume of orders may cause a short delay in standard processing time. Orders are not processed on weekends or Federal Holidays.
FedEx Home Delivery allows for delivery on weekends.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipment method | Estimated delivery time | Shipment cost |
|---|---|---|
| FedEx Ground | 1-5 business days | Varies by location and weight - see shipping cost in cart / checkout. Current FedEx shipping rates can be viewed here. |
| FedEx Ground Home Delivery | 1-5 business days | Varies by location and weight - see shipping cost in cart / checkout. Current FedEx shipping rates can be viewed here. |
| FedEx Express Saver | 3 business days | Varies by location and weight - see shipping cost in cart / checkout. Current FedEx shipping rates can be viewed here. |
| FedEx 2 Day | 2 business days | Varies by location and weight - see shipping cost in cart / checkout. Current FedEx shipping rates can be viewed here. |
Shipment to P.O. boxes or APO/FPO addresses will add time to shipping dates.
Shipment confirmation and order tracking will be sent out when the order is processed. An email containing shipping information will be sent to your e-mail address.
Customs, duties, and taxes
Valley Fig Growers is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Valley Fig Growers is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Domestic Shipping Policy
Valley Fig Growers is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
